FAQs

We are here to help answers some of the most commonly asked questions about water damage and mold. Contact us today to get a quote for the repair and clean-up of water damage or mold in San Jose, California.

Water damage is one of the most common reasons people make claims on their home insurance. Burst pipes, leaky appliances and flooded basements often lead people to discover the details of their home insurance policies. In most cases insurance companies will cover water damage losses and often we will bill insurance companies directly.

Supraclean has the experience to handle all insurance claims. We deal with insurance companies on a daily basis, and can help you submit your claim properly and effectively the first time around. We are here to help you, and our water damage remediation services are accepted by all the big homeowners insurance companies.

At the end of the day, insurance companies use their discretion on what procedures they will cover. We do not have control over their final decisions.

Excess water in your home has the potential to create a variety of unwanted secondary effects. Property can be ruined or its value decreased, the structure of the home compromised, and water damage remediation services can cost thousands of dollars. Paint and wallpaper can chip, carpets can be destroyed and wood floors can rot. Mold can grow from untreated excess water and pose a serious threat to your health and the health of your family.

Mold and mildew can cause many problems, both to your family’s health and to your home. It can destroy furniture, drywall and wood. It can offer a place where unwanted bacteria, mites, rodents and roaches can live. Health-wise, mold has been known to be carcinogenic, and can cause flu-like symptoms such as diarrhea and infections, and stuffy noses.

Supraclean will first inspect the area and attempt to stop the water source from creating additional damage. We will then use our water extraction machinery to remove any standing or excess water from the site. Once the water is gone, we start the drying process with dehumidifiers and heavy fans. When the area is dry to our satisfaction, we test the air to make sure the problem is resolved and the moisture and any mold spores have been removed.

Your crawl space is the area below your home that workers have access to so they can put in plumbing and the electrical wiring. When this area becomes flooded, a water damage restoration company will make different recommendations according to the cause of the problem.

If raw sewage leaks into the area, they might use a sewer gas evacuator to help remedy the issue. If mold grows in the area, they will take the necessary steps to remove it and clear the air of harmful spores.

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